Privacy Policy

Last Updated: 12.02.2026

TRULEDGE respects your privacy and is committed to protecting your personal data.
Company Number: 16133188. ICO.
Registration Number: 00013169141.
Registered Office: 27 Herschel Street, Slough, England, SL1 1PA.
Email contact: info@truledge.com

1. Personal Data We Collect

We may collect:

• Name
• Billing and shipping address
• Email address
• Telephone number
• Payment information (processed securely)
• IP address and device information
• Order history

We do not collect special category personal data.

2. How We Use Your Data
We process personal data to:

• Fulfil orders
• Process payments
• Arrange shipping
• Provide customer support
• Prevent fraud
• Comply with legal obligations
• Send marketing communications where consent has been given

3. Payment Processing
Payments are processed securely via Shopify and Stripe. TRULEDGE does not store full payment card details.

4. Data Sharing
We share personal data only where necessary with:

• Shopify (e-commerce platform provider
• Stripe (payment processor)
• Courier providers (DPD and Royal Mail)
• Professional advisers where legally required

We do not sell personal data.

5. International Transfers
Some service providers may process data outside the UK or EEA. Appropriate safeguards are in place to ensure data protection standards are maintained.

6. Lawful Basis
We process personal data under the lawful bases of:

• Contract performance
• Legal obligation
• Legitimate interest
• Consent (for marketing communications)

7. Data Retention
Personal data is retained only for as long as necessary to fulfill legal, accounting and operational requirements.

8. Your Rights
You have the right to:

• Access your personal data
• Request correction
• Request deletion
• Restrict processing
• Object to marketing

You may lodge a complaint with the Information Commissioner’s Office (ICO).

9. Children
This Site is not intended for individuals under 18. We do not knowingly collect personal data from children under 13.

10. Cookies
We use cookies for functionality, analytics and marketing purposes. You may control cookies through your browser settings.